Payment & Security
Helpful information about payment processing, checkout security, order totals, and payment-related support.
Protected Checkout
Payment information is handled through the applicable checkout and payment-processing systems.
Review Before Paying
Check your products, shipping charges, taxes, discounts, and final total before submitting payment.
Payment Support
Our customer service team can assist with payment-related order questions.
Available Payment Methods
The payment methods available for your order will appear during checkout. Available options can vary depending on location, currency, device, order details, and the payment services available at the time of purchase.
Payment Authorization
A transaction may be subject to authorization, verification, or fraud-prevention checks before an order is accepted. Your bank, card issuer, or payment provider may request additional verification or temporarily hold an authorization.
Keep Payment Information Private
For your security, ravzeloyβ’ will not ask you to email a complete credit or debit card number.
Never send your complete card number, security code, PIN, online-banking password, or other sensitive payment credentials to customer support.
Order Total
Before payment is submitted, checkout will display the applicable product prices, shipping charges, taxes, discounts, and final order total. Please review the complete order summary before confirming your purchase.
Currency and Bank Fees
Prices are displayed in the currency shown on the website or at checkout. Your bank, card issuer, or financial institution may apply currency-conversion, foreign-exchange, international-transaction, or other fees. Such third-party fees are determined by your financial institution.
Discounts and Promotions
If a promotional or discount code is available, enter it before completing checkout. Promotions may have expiration dates, exclusions, eligibility requirements, purchase thresholds, or usage limitations.
Declined, Pending, or Duplicate Transactions
If a payment is declined, verify that your billing and payment details are correct. Your bank or payment provider may be able to provide additional information about the decline.
A pending transaction may represent a temporary authorization rather than a completed charge. If you believe the same order was charged more than once, contact us with your order number and non-sensitive transaction information.
Order Confirmation
After a successful order submission, an order confirmation will normally be sent to the email address entered during checkout. If you do not see it, please check your spam or junk folder.
Payment Support
Email: service@ravzeloy.com
Phone: 00852-8654055
Business Hours: MondayβFriday, 10:00β17:00 (UTC-7)